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Service Manager
$92k-118k (estimate)
Full Time | Wholesale 2 Months Ago
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Linder Industrial Machinery is Hiring a Service Manager Near Leesburg, GA

At Linder Turf & Tractor, we are committed to providing our customers with the highest quality products, most innovative solutions, and services delivered with integrity and professionalism. We are currently looking for a Service ManagerĀ to join our team in Leesburg, GA

Job Description:

Responsible for the efficient, profitable, and safe operation of the service department.

Responsibilities

  • Oversee all services and workspaces in shop
  • Process work orders in a timely manner daily
  • Submit warranty claims daily
  • Delegate and direct service tasks; monitor the progress of all current and pending projects
  • Consistently deliver positive customer service experience to customers by offering knowledge, advice, and answering questions and concerns
  • Act as a source of information for all service, inventory, and product-knowledge concerns and work process mattersĀ 
  • Manage and update invoices
  • Process new orders and track inventory
  • Communicate and maintain good relations with manufacturing representatives
  • Keep a safe and clean workspace at all times
  • Monitor employee work and provide frequent progress reports in order to improve employee satisfaction and efficiency
  • Follow and abide by all industry standards, regulations, and laws
  • Help train new employees in company procedures, including safety and work processes
  • Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company
  • Monitor workflow & time
  • Other tasks as requested by management

Education/Experience/Skill:

  • A dynamic Service Manager with a proven track record in customer service
  • Proficient in use of computersĀ 
  • Excellent oral and written communication skills
  • Spanish is a plus
  • Works well under pressure and manages stressful situations with ease
  • Organized, efficient, and results-driven
  • Strong customer service and salesmanship skills
  • Excellent interpersonal skills
  • General knowledge of maintenance, repair, parts department functions
  • Strong industry knowledge
  • Strong creative thinking and problem-solving skills
  • High School Diploma or GED

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$92k-118k (estimate)

POST DATE

02/29/2024

EXPIRATION DATE

05/06/2024

WEBSITE

linderco.com

HEADQUARTERS

PLANT CITY, FL

SIZE

200 - 500

FOUNDED

1996

CEO

JOHN L COUGHLIN

REVENUE

$50M - $200M

INDUSTRY

Wholesale

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About Linder Industrial Machinery

LINDER INDUSTRIAL MACHINERY is a machinery company based out of 1601 Frontage Rd S, Plant City, FL, United States.

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The job skills required for Service Manager include Customer Service, Problem Solving, Written Communication, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College